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Custom Colour Set
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67,642 Verified Client Reviews |
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BrendaIt's easy & ready to go! Love it & my color 😍 2 of 2 people found this review helpful. Did you? |
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ExcellentThe colour was just what I was looking for and has a natural auburn look. 2 of 2 people found this review helpful. Did you? |
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AMAZEDThis was a true color amazement it was perfect and my lady was perfect and communicated with me 1 of 1 people found this review helpful. Did you? |
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Hair colourI love my hair colour I’m very happy thank you 0 of 1 people found this review helpful. Did you? |
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Perfect color!Covers my gray while still looking natural. Love the convenience of having it show up in my mailbox exactly when needed. 0 of 1 people found this review helpful. Did you? |
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One bottleWhen I went through the questionnaire I was asked what type of hair I have. I have long, thick hair. It’s comical the amount of product I was shipped and when I’ve emailed about how little the product covered my hair, they sent a ends refresh. ??? Why even have the questionnaire..? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChelsea - We’re so sorry to hear that you were disappointed by your most recent experience. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Long-time customer, always happy!!I just wanted to thank you for always addressing my concerns and my many changes in color! I get bored with my natural color and like to change it up sometimes, but I’m in LOVE with my current color and hope I can maintain it. You guys are truly experts and your color products are exceptional! 0 of 0 people found this review helpful. Did you? |
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Color IncorrectI requested for light brown with an ashy undertone and it came out medium/dark brown with a red undertone. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Still a lot of red, color faded quickly.The color started fading after two washes. I was trying to tone down the red and it didn't really do the trick for that. I've gotten similar results from a box at the drugstore so really don't feel like the customization did much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Like!I liked the new color formula. 11 of 15 people found this review helpful. Did you? |