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Custom Colour Set
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67,695 Verified Client Reviews |
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ExcellantI was skeptical about ordering online a hair color and how it would turn out,but i was very impressed the color was excellant exactly what i wanted and it turned out beautiful and veryyyyyy professional, i will be coloring my hair from now on from E salon not more spending over $100 worth every penny and its excellant highly recommend 0 of 0 people found this review helpful. Did you? |
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Way to darkI love how it's made for me- but I really was expecting it to be much lighter my hair has never been this dark ever. When I let you all know you went out of the way to replace with lighter colors for no charge! This will keep me coming back- the fact that you are guaranteeing I will love it- the tips you gave to help get the color out are great! Cannot wait to try new color! You have a member for life! Cannot say enough about a company that makes sure a customer is happy ! This is a place I am happy to spend my hard earned money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristy - We apologize that your last order did not turn out as you expected. We are happy to hear you are pleased with our customer service experience. We see that we credited you a complimentary reformulation. We hope that it is an improved shade from your last order. Again, we’re sorry that you were unhappy with your color. |
Brilliant natural colourI don't think I will ever go to the salon for colour again! Even my hairstylist is impressed. 0 of 0 people found this review helpful. Did you? |
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custom hair colori liked my color but covering the grey only 1 1/2 weeks to 2 weeks for my sides it seemed like it made my hair alittle dyer 1 of 1 people found this review helpful. Did you? |
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C no grey!Colors grey great but fades quite a bit after 2nd wash. Did not like shampoo and conditioner I have course hair and felt dry 1 of 1 people found this review helpful. Did you? |
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Great colour!Thanks colour gives a great finish. Too expensive with international postage taken into account too. 1 of 1 people found this review helpful. Did you? |
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GraysI loved the overall coverage but my grays are so tough to cover that I need more help with that. But otherwise I love it!!!! 0 of 0 people found this review helpful. Did you? |
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just okthe color has pretty tones to it, but it's difficult to follow directions and not get it on your ends and now my ends are lighter than my roots. 0 of 0 people found this review helpful. Did you? |
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Turned my hair orangeExpected light brown, instead it turned my hair orange! Will not be a return customer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HaircolorColor is not AT ALL how it is described very disappointed with the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |