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Custom Colour Set
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67,642 Verified Client Reviews |
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Unordered hair color.I was charged and sent another box of color that I did not order or want. I have requested 4 times to return and get my money back. To date I still have not heard back from them. I suggest you don't do business with this company. The prices are also high for what you get. Barbara 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We deeply apologize for any confusion about your account. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Looks great!I love my custom color-always looks great & is so easy to do! E Salon has thought of everything in the box that you’ll need for soft shiny hair and beautiful color that lasts. 7 of 7 people found this review helpful. Did you? |
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THIS IS AMAZING!So so so glad I found this company. Easy instructions, comes with everything I could possibly need and it's so affordable. 5 of 5 people found this review helpful. Did you? |
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LOVE, LOVE, LOVEOMG I cannot believe the difference in this vs otc hair color! so much better....my hair looks beautiful and i had more then enough to actually cover my long thick hair! Highly recommend! 6 of 7 people found this review helpful. Did you? |
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Salon coloringLove this coloring makes my hair awesome 3 of 5 people found this review helpful. Did you? |
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ExcellentMy hair has been cut shorter so I only used bottle number one for the color I got, this turned out great because I don't really want a permanent color 2 of 4 people found this review helpful. Did you? |
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Color setIt was easy instructions-perfect color-very happy 0 of 0 people found this review helpful. Did you? |
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HorribleDon't waste your money, the formula they sent me wasn't even close, and I even sent a picture. Now I'm trying to cancel and I can't find how to. I'm so pissed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShari - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DissapointedI absolutely love the color but im terribly disappointed. My roots color washed out after 2 shampoos. I wont be reordering. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not color my graysFollowed instructions and it did not cover my grays, which was the main purpose of my purchase 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |