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Custom Colour Set
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67,726 Verified Client Reviews |
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Did not color my graysFollowed instructions and it did not cover my grays, which was the main purpose of my purchase 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Very disappointed!!The color was no where near the color that I asked for. Communication is null. Will not be ordering again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fades too quicklyColor looks dull and fades really quickly even using the tint rinse 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Laura! We are sorry to hear that your color fades. Please check your email we just got back to you to help you further. |
Amazing results!I was worried at first because it was my first time to do this. The results were better than expected and it was very easy to do it on my own. Thank you so much and I’d like to thank my colourist! 2 of 2 people found this review helpful. Did you? |
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Love the setLove how I really don’t have to think much. Lol. And they will adjust your color until you are happy or until you decide you want it different. 2 of 2 people found this review helpful. Did you? |
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Great haircolorLove the color kit. Made for easy application. The color was exactly what I was looking for. Maybe will be more experimentive with next shade since I know what to expect. 1 of 1 people found this review helpful. Did you? |
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Hair colourReally easy to follow the steps. Instruction very clear to follow 0 of 0 people found this review helpful. Did you? |
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First time usingThis was my first order and I have to say, I loved it. Bit fiddly doing the back of my head with the bowl and brush application but I’m hoping with practice that gets better. Lovely coverage, got loads of compliments on the colour, although it did come out a shade darker than I hoped so I’ve requested a shade lighter for my next one. 0 of 0 people found this review helpful. Did you? |
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My greys are still pretty grey!It's a gorgeous coppery brown but it didn't color my greys. They're still very visible. I thought I left a note in my order saying that I needed a stronger developer but I got 15vol anyway. 😞 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShazia - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the grey coverage of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Not at all what it was supposed to beI followed every step and it is not at all "darkest brown" and there's definitely no violet to it. Back to store bought color for me. Very unhappy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |