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Custom Colour Set
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67,649 Verified Client Reviews |
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DisappointingFollowed the instructions and it still didn't cover my greys. I think I will go back to my shop bought dyes they do a better job 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Doesn't last a month.I dyed my hair less than a month ago and I already have to do my roots again. I will be canceling, I can get better dye at the grocery store that lasts a lot longer. Very disappointed. For the price of this stuff you would expect better quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoxanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grays were not covered around the face.Going back to professional. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
impressive resultsThe hair colour order arrived and I was a bit sceptical. The instructions were clear and the order was well packaged . I had sent a photo for the colour match. I was thrilled and amazed with the result, The colour matched perfectly and left my hair in great condition. Thank you eSalon for your brilliant product. 1 of 1 people found this review helpful. Did you? |
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Custom ColorI love the ease, convenience and price point of esalon. I have NEVER had a wrong color or problem with my color and the fact that there are color consultants available to help is absolutely priceless. 1 of 1 people found this review helpful. Did you? |
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Perfect coverage for greysLove the coverage I get for my out of control greys ,last for weeks and my hair color is perfect - reddish brown . The reddish color shines thru esp outside in the sun n under lights. My hair is naturally blk n I love the change . 1 of 1 people found this review helpful. Did you? |
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Colour changeLove this new colour... you have give me a fabulous colour 0 of 0 people found this review helpful. Did you? |
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Perfect matchGreat price and I don't even have to leave my house! Perfect hair color match and great price. 0 of 1 people found this review helpful. Did you? |
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Unwanted orange toneI ordered light brown ash mix and it turned my roots orange. Was unfortunately too late to cancel the automatic subscription so now have hair colour worth nearly £30 that I won’t be using. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Anne! We are sorry to hear that your color didn't turn as you expected. Please check your emails, your colorist will contact you to help you further. |
GreatMy new hair color was great! The color I wanting! 1 of 1 people found this review helpful. Did you? |