67,669 Verified Client Reviews |
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Red!The last 2 times I've colored it didn't tone down the red that emerges. The first time I colored, I was so excited, the color was perfect. So, not sure what happend the last 2??? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeeDee - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Can't get the Color RightThis is the fifth time now that I have worked with your stylists to adjust the color and again, it's just not right. Although I'm told that it's now the lightest medium blonde, it still comes out too dark. Only begins to lighten a bit after about 4-5 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - We're sorry to hear that your hair color orders turned out darker than you expected. We see that you've recently worked with your colorist to craft a new formulation designed to better suit your needs. We hope to hear your feedback on this new shade soon! |
Will try a different color next timeNot sure if it this specific color or maybe i should got darker, but my grey wasnt fully covered at roots... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Amazing!I am very happy with the hair color and the wonderful service. I was hesitant to try eSalon because every time I tried to color my hair at home (even with beauty supply products), I got red hair that turned brassy over time. eSalon color is perfect and my hair feels strong and healthy. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Perfect Hair ColorI cannot say enough about how much I love my hair color! I have not changed it since I signed up over a year ago! 0 of 0 people found this review helpful. Did you? |
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Custom hair colorWhen I first saw the ads for esalon I was thinking there's no way it would do all it says but it has done all it says. I really like the fact that there are experts that take all the information and make it to fit the person it's being made for, I have told all my friends. I hope they try it 0 of 0 people found this review helpful. Did you? |
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Loved the color you formulated!I have gotten so many compliments on the color you formulated and it lasts and lasts and lasts!! Love it!! 0 of 0 people found this review helpful. Did you? |
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*I love , love love my colorI have never found any hair color that actually colors all my gray, colors it for a long time and This Does All OF This. I have the auto schedule and because it covers and keeps my hair beautifully colored I even changed my delivery to over 5 weeks. How many people can say they color their hair every 5 weeks and still, no gray showing. This was the best online find of 2015 for me. The price is also Amazing!! 0 of 0 people found this review helpful. Did you? |
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AMAZING RESULTS!!!I am very pleased with the entire experience. Creating a profile was super easy, uploading my picture was just as easy. I made my purchase 3/31 and received my custom hair color 4/4. The kit included everything as promised (I love the personalized packaging) and the instructions were clear, detailed with illustrations. I followed as directed and I am amazed with not only the color but the overall health of my hair. I have not had my hair professionally styled (trimmed nor colored) since Dec 2015 but today, my hair looks like I just left the salon (my son even noticed). My color is rich and even, A PERFECT MATCH! My hair looks GREAT and professionally colored! I'm impressed! 0 of 0 people found this review helpful. Did you? |
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Custom Hair colorI really like the outcome of the colour - my hair is very hard to colour, having grey roots, but it covers it completely. I've had a lot of compliments on the colour. 0 of 0 people found this review helpful. Did you? |