|
Custom Colour Set
|
67,658 Verified Client Reviews |
|
Sort by: |
|
Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Perfect color!I wanted golden blonde and esalon delivered! 0 of 0 people found this review helpful. Did you? |
|
Covers GraysAlthough it does cover the grays, it takes two washes to completely wash the dye out of my hair. Which kinda makes no sense to me and the roots don't stay covered that long, maybe 3 weeks. Can't afford to do touch ups every 3 weeks 0 of 0 people found this review helpful. Did you? |
|
The color is peerfect!One question; How does the sun effect your product? The products I have used in the past turn horrible colors with exposure. 0 of 0 people found this review helpful. Did you? |
|
ok colorI liked the color well enough but for the price and wait on shipping I'll stick with box color. Did nothing extra for condition of my hair. 0 of 0 people found this review helpful. Did you? |
|
GreatLike the lighter color for spring it seems a little less pearl than 0 of 0 people found this review helpful. Did you? |
|
GreyIt's a nice hair color but it didn't cover all my grey and it could been alittle more darker red or copper. 0 of 0 people found this review helpful. Did you? |
|
Love the color.It does fade much quicken than my salon color does which was disappointing, but I love the color. 0 of 0 people found this review helpful. Did you? |
|
No better than walmartThe dye is no better than any cheap hair color I've ever bought. My hair is now dry and unhealthy, and hardly changed in color. Canceling my subscription. 22 of 24 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAilene - We're sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
I really want to know how to get this dark color out.We were getting to the light copper color I wanted till the last mix. My hair is a dark auburn not at all what I wanted. How do I get this color out? I liked the other colors and we were almost at the color I wanted. Please let me know how to get this very dark color out 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |