67,649 Verified Client Reviews |
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DisappointedI normally love eSalon ,but my most recent colors have been off ! One turned my hair a brassy brown color ! So they changed my formula.. and this one turned my hair a dark brown and still has a bit of a red brassy tone .. The reason I'm soooo DISAPPOINTED is that my goal was a LIGHT ASH BROWN or DARK BLONDE!! I'm will to give it another try , but I will pay really good attention to what color they try to give me this time ?? I hope you have better luck then me ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBenley - We are so sorry to hear you've been disappointed with your recent color applications. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect matchMy colorist did a perfect job in matching my hair color. I did the strand test first & was amazed that it matched perfectly. Then I colored the rest & am so thrilled that my colorist did such a perfect job. Amazing !! Thank you!!!! 8 of 8 people found this review helpful. Did you? |
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In love with my color!This beautiful Pearl-Mahogany truly is my favorite color I’ve EVER had on my hair. Lucious deep and gorgeous, this has boosted my confidence and highly improved how I love my hair! My colorist couldn’t have done a better job - 10/10! Woohoo! 7 of 7 people found this review helpful. Did you? |
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Super HappyI just wanted to say I'm absolutely delighted with the minor adjustments you made to my colour. It's perfect!! Really happy with the results and singing your praises to the rooftops!! 7 of 8 people found this review helpful. Did you? |
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Exactly what I wantedI left feedback after my last colour, asking for the same tone but a little deeper, and esalon delivered perfectly! Couldn’t be happier! 3 of 3 people found this review helpful. Did you? |
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Very nice, love the color!I love the fact that they personalized color mixed for me. my hair looked nice and soft, I used it 3 times but after that i cant afford to continue buying this product. 0 of 0 people found this review helpful. Did you? |
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eSalon has exceeded my expectations.I used L'Oréal RR07 in a box for years. Some people might cringe at the box color, but it looked fantastic. Then it was discontinued. I hoarded what I could afford, but eventually ran out. My hair has looked *interesting* while I try to get back what I had. I had many professional's do my color. It was always a crap shoot and it seemed like every time I found a good person they would move within a year. So I tried box color and got very very lucky and hit pay dirt, for almost 5 years, then they stopped making it. My color is PERFECT. It has exceeded my expectations. I am almost glad L'Oréal discontinued my color. This is the 3rd online hair color company I have tried. This is the best my color has ever looked from root to end, and it looked good... maybe not during the last year when I was trying and failing to find a color and formula that looked natural and didn't destroy my hair, but here we are. My roots are finally the same color as my ends once again. Holy cow this bothered me. I don't know how you pulled that off. I honestly thought I was going to need a color correction after my previous attempt, and in a sick twist of fate, my hairdresser moved, taking her excellent haircuts with her. I needed a person and did not have a person. My hair feels fantastic. You didn't promise this, but my hair is moisturized enough that it is holding curls. This did not happen with the previous company I tried. It was quite dry. I cannot overstate how perfect it looks. I cannot wait for my husband to see it. He LOVED my hair and made me promise to never change the color. Then my color was discontinued! There were no comparable options. It looks like my hair again. It looks like I grew it myself except I didn't. Thank You! 0 of 0 people found this review helpful. Did you? |
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COLORIT WENT ON REALLY GOOD AND COLORED VERY WELL BUT JUST WASNT LIGHT ENOUGH FOR ME SO I WANTED THE LIGHTER COLOR THIS TIME. 0 of 0 people found this review helpful. Did you? |
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SucksI've done my hair twice the first time was better than the second time but it wasn't the right color the second time is awful I'm embarrassed to leave my house and can't even get anyone to f****** respond 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTilena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I see no difference in hair colorI was so excited for this. And followed instructions exactly, but the color does not show it looks like ai did nothing to my hair my roots are still lighter than the rest and my hair is still brown with red. I ordered a medium black golden. I won’t be continuing with the company 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |