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Custom Colour Set
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67,649 Verified Client Reviews |
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Chemicals to stronghonestly in the course of mixing the products they were super strong I had to wear a mask and I couldn't place the mixer on my hair concerned how strong the chemical were smelling. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLillie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Love this red!I asked for a change to a red for Fall. My colorist never fails! This color is awesome! My hair looks and feels wonderful. Thank you so much. 4 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I am obsessedThe box was gorgeous, everything was amazing, and the colour is what I've looked for for so long! I adore it! 0 of 0 people found this review helpful. Did you? |
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Did not workThe hair color was a MESS and got everywhere. I have a lot of experience dyeing my own hair and I’ve never seen anything like this. In addition, the root color did not cover the grays. I was SURE to apply it to where I needed coverage and it did nothing. I will not use this again. The dyes sold at the pharmacy far exceed this product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRehan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It hasn’t been 2 weeks since I coloredand as recommended I haven’t washed my hair hoping the color would last. I did like the color but like the other store bought products it didn’t last. I was so hopeful unfortunately my roots are already showing the gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t do my colorDidn’t do my color it’s way light almost no change to roots Very disappointed ☹️ 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re sorry to hear that your color came out lighter than you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Geniveve nailed it!!I am amazed!! The color is perfect!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Great colorGreat color and the detailed instructions were very helpful. I sticking with this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Greate Customer Service and ProductsI am so pleased with the wonderful customer service I receive with eSalon. The color I recently ordered for my roots wasn't quite as I had expected (too light), so I contacted the color specialist who sent out a darker shade, which is just right. Thank you for your great products and professional, prompt specialists. I also would like to add that this color does not seem to damage my hair, unlike in-salon color. I am very pleased thus far. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love this hair colorIf you color your hair at home this color is great. It lasts much longer than any color you buy from the Big Box Stores. I highly recommend this color. I'm on my second time using it. My hair does not dry out with this color either, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |