67,836 Verified Client Reviews |
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Custom colorLeft my hair feeling very soft, however, it didn't completely cover my gray - even though I left it on longer than recommended. A 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsPatti- We’re sorry to hear that your hair color did not adequately cover the gray. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not anywhere closeI followed precise instructions, sent in pictures and everything. My hair went from a medium brown with gold tones to dark brown with auburn in it (I want to lighten just a tad). The color I picked was Golden Copper, so I knew there would be some red. Overall I would not recommend. Also made my hair very hard to dry and oily. Will be looking elsewhere. Lastly, if you have long hair not nearly enough shampoo or conditioner is included for one use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShana- Thank you for your review. We’re sorry that your color formulation came out darker than you were expecting and that your hair felt dry and oily. Since you were unhappy with your results, a representative has already refunded you for your color, per our Satisfaction Guarantee. We would love to hear any further feedback about how we can improve your eSalon experience. |
sonnengoldige PrachtBin von der Haarfarbe, die so jetzt wirklich gut zu meinem Typ passt und sehr natürlich wirkt, begeistert. Danke an diejenigen, die sie so geschickt zusammengemixt haben. 0 of 0 people found this review helpful. Did you? |
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Kit parfaitJ adore la couleur que m a préparé E salon, qui me correspond tout à fait. 0 of 0 people found this review helpful. Did you? |
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SatisfactionJ ai commande le produit suite à une offre promotionnelle, il a répondu à mes attentes,il est aussi présenté dans un joli coffret, 0 of 0 people found this review helpful. Did you? |
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Bin sehr zufrieden. Die Farbe ist sehr gut geworden.Sehr gute Farbe . Möchte nochmal bestellen . 3 of 3 people found this review helpful. Did you? |
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Couleur ajustéeSuis à ma demande d’ajuster ma couleur. La dernière couleur que vous m’avez envoyé est parfaite. Je vous remercie 0 of 0 people found this review helpful. Did you? |
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Seit vielen JahrenIhr seit Toll super,eure Produkte und die Haltbarkeit. Ich möchte nichts anderes mehr. Vorallem hochwertiges Zubehör wie Handschuhe u.s.w. Alles mehr als super. Bleibt So,auch wenn die Farbe nicht gleich so ist ,sind die Farben trotzdem super und haltbar. Ich liebe euch,eure Farben ,Produkte und eure arbeit. Liebe Grüße Manuela 2 of 2 people found this review helpful. Did you? |
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Neue FarbeIch bin total begeistert mit diese Farbe.Alles richtig nach den Anweisung gemacht..und wunderschöne Resultat !!!Genau das,was ich mich vorgestellt habe.Vielen Dank,!!!Mfg Ewa 3 of 3 people found this review helpful. Did you? |
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einfach superIch habe meine Haare zum ersten Mal mit den Produkten getönt.. ich bin sehr zufrieden. Jetzt warte ich ab, wie sich die Farbe in den nächsten Wochen veraendert 2 of 2 people found this review helpful. Did you? |