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Custom Colour Set
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67,726 Verified Client Reviews |
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Couldn't be more perfectPerfect! Easy to use. Will definitely use again. 0 of 0 people found this review helpful. Did you? |
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Fades too quicklyMy color fades rather quickly, my gray coverage doesn't last more than a couple of weeks or so. This last time I used the color, I had a lot of hair fall out. I'm at a loss here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Eve - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThe hair color ended up not covering my grays. It turned them a brassy light red color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Merinell - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t lastI’ve done this before and loved it however this time it’s not sticking to this gray hair 😭 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaci - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It does not cover my stubborn gray hairPlease cancel my order this dye does not agree with my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBelen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Amazing matchBeen trying to get salon hair roots at home for years tried loads of products. Omg this is amazing fastest match. Highly recommend. 7 of 7 people found this review helpful. Did you? |
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Hair colorWas perfect and I have had lots of compliments on my hair. And it was so easy to use,it was perfect thank you 7 of 7 people found this review helpful. Did you? |
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Ouch!Already did this back in September. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaymi - Thank you for reaching out! Keep a look out for an email, so we may better assist you. |
Love the adjusted haircolorI just live the new haircolor!! Looks supernatural!! Thank you ❤️❤️ 6 of 6 people found this review helpful. Did you? |
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FabulousI am so impressed! I thought I went too dark with my hair color to go back to auburn, but thanks to esalon I am auburn again. Customer for life!! 4 of 4 people found this review helpful. Did you? |