67,649 Verified Client Reviews |
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First TimeFound this product online and at 75 said why not". East to use and color really brought interest and shine to my dull hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color rStill doesn’t cover my discusting while hair … but love the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Susan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Not good for grey coverageI tried to like this. The product seems high quality and is not too smelly. I love the color they formulated for me. But after multiple tweaks, it just doesn’t do the job of covering greys. I followed the instructions perfectly, and this last time I had grey roots after ONE shampoo. It’s expensive too. So I’m done. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t fully coverI’m finding that the colour isn’t getting rid of all my greys? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer! We are sorry to hear that your greys weren't fully covered. Please check your emails, we've just contacted you to help you further. |
Custom colourI had v bad experience with my first order because the result was not that what i expext then u send a free color...but was same result ...sadly..i tried one more time and order custom the colors again i m again disappointed because after 3 to 4 washes grey hair r shown.. totally waste of money the other local brands r better..i have 1 unbox how can i return.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Noreen! Thanks for contacting us. We are sorry to hear about your personal experience with our hair color. Please check your emails, we have contacted you to help you further. |
Way too darkNothing like the color I chose. I'm sure it's a great product but I feel like the pictures shown aren't accurate. Lots of tears today. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI called and spoke with a colorist before I decided on a color. I told her what I was looking for, submitting pics of my current color, told her my grays were hard to color…noted this all on my online order. I was assured my hair would not be pink or purple…it was pink and purple! I looked like My Little Pony…4 days before vacation! So upset! As for the condition of my hair, the products were gentle, the color was hideous! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry to hear that you were unhappy with the results of your custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m impressedI usually have my hair dyed professionally but couldn’t afford it this month. I am so impressed with this dye. Great coverage of my grey hairs and overall it looks as good as a salon dye. Will continue to use! 4 of 4 people found this review helpful. Did you? |
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Lovely colourJust what I wanted. No hint of red! 1 of 1 people found this review helpful. Did you? |
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Amazing!I’m so pleased!!! A friend and I dyed my virgin hair and this was the perfect product!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |