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Custom Colour Set
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67,726 Verified Client Reviews |
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Happy customerI just moved so I wasn’t able to use my hair color for 3 months but it was still good and the color came out fine except for the spots on my bangs that I missed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re pleased to hear that you’re enjoying your personalized color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
I loved my color.I loved the color but it did not cover the gray at the roots completely. I even left it on and extra 5 min. It had been only 6 weeks since my last color so the gray wasn't that bad. Any suggestions on what I could have done differently? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Doesn’t cover graySadly, I am going to have to cancel my subscription. This is the second time that it hasn’t even touched my gray hairs. I’ve been a customer for a number of years. I don’t know if they e changed their process/formula but it’s not worth the time and money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Vickie - Thank you for reaching out to us here at eSalon! We are so sorry to hear your gray coverage did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing!I’ve struggled finding a box hair dye that’s the exact colour I have been looking for and that doesn’t damage my hair! I came across this on Google and thought let’s give it a try! When the box arrived with my order I was so impressed of how it was presented and the little extras I wasn’t expecting is a lovely touch! I coloured my hair the way the instructions told me and it’s exactly the colour I’ve been searching for! I’ve been telling everyone about this as it’s such great value for money! Will be continuing to use these products for my hair! 3 of 3 people found this review helpful. Did you? |
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Still have graysNot covering gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Sent picture and color is way offThey sent me red when I requested copper and sent a picture with clearly copper hair. It was also much darker. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - Thank you for reaching out! We are sorry to hear that your color formulation was not correct and that it came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Made my hair brassy and color didn't takeThis color went on healthy soft virgin hair so the color should have took but all it did was fry my hair and make it brassy. I ordered the dark brown with purple and it went on a great plum color, but it washed out immediately and left a frizzy brassy disaster. I'm disappointed and panicking cause my hairs destroyed and I have to work like this. I don't recommend the product to anyone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMike - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust to a formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. We value your feedback, and truly appreciate this chance to get your color just right! |
This is awesome❣️Thank you so much . I absolutely love the color . I just did my hair last night and I'm so happy with it. It's very simple to do and it doesn't have a harsh smell. Loving it❣️❣️❣️ 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Nailed My Colour Request!I had requested a more Auburn tone to my colour and better grey coverage, and it was exactly as I'd asked! My first experience was not bad but I wasn't completely thrilled with it. I ended up holding onto this new colour for nearly a year before I tried it!! And when I finally did, it was exactly as I'd hoped, but better. I have just now re-ordered my colour and I am really excited to receive it. It is worth every penny and such a great product. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHello Susannah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
AMAZING!I was skeptical as I had previously tried to color my own roots as the price of salon visits keep increasing. I have a LOT of stubborn grey. This product was a perfect match for my existing color and the coverage was incredible!!! Love it!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |