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Custom Colour Set
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67,649 Verified Client Reviews |
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Did not workThe hair color only worked on part of my hair and it’s literally gone after 4 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaneyda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not what I wantedMaybe it’s my fault but the dye didn’t change my hair color hardly at all. I’m a little disappointed as I wanted a bigger change. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great product, complete wrong colorThe color is not at all what I expected. It almost canceled out all of the red that my hair all ready was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful!Absolutely awful. The color wasn’t even remotely close to what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeranda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
love it! Never had such an accurate box color.Love it. First time I've ever colored my own hair professionally like a stylist. No need to use them anymore at this time. Thank you. 3 of 3 people found this review helpful. Did you? |
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Love itI love the way my hair looks now even my husband like it to and it's not easy for him to like something.so I am very happy with it wouldn't change anything of it.can wait for my next one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gloria - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your customized eSalon color. We truly value your feedback and look forward to hearing from you again in the future. |
Absolutely thrilled!See my photo dated 7 Sept. My first time using E salon. Gorgeous colour after E salon suggested a slight adjustment in shade. Love it. And it covered my grey effectively which is another bonus. Hair in much better condition too. 27 of 27 people found this review helpful. Did you? |
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PerfectColors were almost right. Adjusted for second delivery and it's perfect. 12 of 12 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kathy - Thank you for your feedback. We are so happy to hear that you are enjoying your adjusted eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect ColorI absolutely LOVE my hair color. I noticed using 0% ammonia color, that it is not as strong of a smell. I want to thank my stylist “Stefanie S.” for doing such a great job on my color!! It also saves me money not having to go to the salon. Thanks esalon.com for providing this service. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Coloring Hair With ConfidenceI feel more confident in coloring my hair on my own. I never knew what color to get and if I was leaving it on long enough. This takes the guess work out of it all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Debi - This kind of feedback is very rewarding and we appreciate you sharing with us. We are so very happy to hear that you are loving the coloring process, your easy-to-follow customized instructions and your smooth results! We appreciate you sharing, and Happy Coloring! |