67,740 Verified Client Reviews |
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Love itThank you I love it that was exactly what I wanted 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNeda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Effortless!eSalon’s color being delivered to me makes getting rid of my grays so easy! The step by step instructions are so easy that my boyfriend was able to help do the back of my head this time. A quick and painless process that’s also easy on my wallet! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCortney - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Wish the color was better settling in my hairI think the process was made so easily by eSalon, however when I received my package in the mail and began the process, the color was not what I expected it to be. I thought it was going to be a little bit better showing with the description that I gave of my already natural hair. Will definitely purchase again, just wish the color was a little more accurate. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jade - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Poor gray coverageMy color kit used to cover my gray perfectly, however, for the last several months this has not been the case. I don't know if they have changed the formula, but I will give it one more try, and if it remains a problem, I am cancelling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color applications. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Turned my blonde hair ginger!I ordered from here due to the amazing reviews, I ordered a medium blonde and uploaded pictures etc. I've just done my hair, and well I'm left with ginger hair! I'm not happy about this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah W.- Thank you for taking the time to share your feedback with us! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First ever colour on hairI saw thus advertised on Facebook and thought I might give it a go as I've never coloured my hair before and now at 65 grey is showing through so put it on I'm so pleased with the colour and texture of my hair in lovely condition 6 of 6 people found this review helpful. Did you? |
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Love the color!I love this product! I feel that I get a personalized hair color that’s just for me. It covers my grey and the color lasts! I will keep buying! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Natural colorI am constantly getting compliments on the color of my hair. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful colorThe color came out great! I was nervous about it coming out too dark and have been putting off dying my hair, but now I am glad I did. The color is right on! :) 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDaniela - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
It is NOT the same colorI am sad this is not the same color I had previously. It's very dark and I don't see any copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We’re so sorry to hear that you were disappointed by the results of your recent color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |