67,649 Verified Client Reviews |
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YOU WONT FIND THIS COLOUR ON THE HIGH STREETE HBecause is is as advertised, custom mixed ....... Chat with your colourist after trying out your colour. Too dark - lighten it please. Too light - darken it please. Would like a little more (or less) red, auburn, brown, golden infact he or she will take the time to chat and discuss other options. 0 of 0 people found this review helpful. Did you? |
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Not getting grey coverageI'm not getting the grey coverage, once i color it shows I've color everywhere, but once I wash out the color after 35 mins to 1 hr., it still shows grey around my face and temples. I've tried the spray Camo Mist copper strawberry and it just shows like I sprayed red dye around my temples, so I'm ordering another spray hopefully with more of a golden tone than just red dye, BUT IS THERE ANYTHING THAT CAN TAKE CARE OF THE GREW AROUND MY TEMPLES AND FACE THAT WILL LAST LONGER THAN 1 WASH??????????? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application and by the Camo Mist in your previous order. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not even close to dark brownThey adjusted it and it still is not 'dark' brown. They are playing games with loose definitions. Maybe they are trying to save on expensive ingredients like pigments. Go to the salon ladies. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very DisappointingI have coloured my hair many times and always do the safety tests . Since using this product my hair is dry and matted despite using a top quality conditioner. My scalp is also uncomfortable at times . The colour is also poor with elements of yellow and is patchy in places. I carefully followed all the instructions to the letter. Extremely disappointed and hope it grows out asap 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello John - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Fun in the sunLove the new color I tried. It gave me beautiful sun bleached highlights without the damage of the sun. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlysia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect color match!LOVE LOVE LOVE!! I also love the shampoo and conditioner that’s included In the kit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Exactly what I wanted!My custom color is perfect! My store bought color usually came out too dark and took a few days to fade down to the color I wanted. This was a totally different experience! The color looked great immediately after washing and styling. My hair looks much healthier too. Very happy I made the switch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great results!The instructions were great and the color was perfect. Just what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I did it!I have never colored my own hair before. This made it so simple! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDennise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great productsLove my color sets. Perfect for me. Easy to use. Beautiful results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |