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Custom Colour Set
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67,658 Verified Client Reviews |
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I like the color.I like the color, but my white hair is not been color enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lucy. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that one of our Color Experts has reached out to you via email to resolve your concern. Please let us know if there is anything else we can do to help! We truly appreciate your feedback! |
To darkI ordered a lovely light brown hair, beautiful packaging but just to dark and stains more than usual hair dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kayleigh! We are sorry to hear that your hair color was darker than expected. No worries, we can help you. Please check your emails, we've just contacted you. |
Terrible Gray CoverageTerrible gray coverage and worse customer service! I will not be back!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Easy to use with beautiful colourThe colour I received is the most perfect black. You can tell it’s professional dye and not box dye. I also received everything I needed to create the look I wanted. I love that everything has my name on it and the little sticker I received to pin the instructions up on the wall. It really feels like the colour is being made for me. I hate going into salons with all the small talk so this is really the most perfect option for me 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Alexandria for the win!Alexandria really stayed with me as I struggled to get my color right. This last coloring was perfect! She was helpful and patient. 1 of 1 people found this review helpful. Did you? |
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Great productI really like this product. It’s so much better than the boxed stuff at the brick store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMairim - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Looks great!My hair turned out great its been a few years since I've colored my hair it was looking a little ash blonde with a Grey haze on the top lol so I decided on my natural hair color which is dark blonde I'm impressed with this product will be ordering again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
never received but paid forhere's track number9405511205120888313493 please If you look at emails I ordered pearl brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We're truly sorry to hear that your order hasn't arrived! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with your order soon. Keep an eye on your inbox for more details. |
Best hair color ever!I started going gray in my early 40’s and until eSalon I could not find a coloring product that would match my original hair color. Then I discovered eSalon! I get lots of compliments on my hair and when I do I immediately start going on about eSalon. They must think I have stock in the company! It is now April 2022 and I still love eSalon. I feel like a walking billboard telling people about where I get my fabulous color! 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsTamia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect!This is the exact color I wanted! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |