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Custom Colour Set
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67,658 Verified Client Reviews |
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Permanent? Nope.Ive had cheap boxed dye last longer. This is low quality and not recommended. I tried it out for two months and had nothing but disappointment. I even tried darkening the color, but it washed out almost immediately. Will be cancelling my service asap. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMakency - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not satisfied.The color is not what I anticipated. It’s a bland brownish color that barely colored my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love itHad so many compliments 0 of 0 people found this review helpful. Did you? |
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Looks so real....good gray coverageI love this color. It is not too light or too dark. It covers my gray. The color looks real on me. Best hair color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
KitI love how was the kit is to use. I think the color was a too dark for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
No goodNo good. color just last a week. Grays come back after a week. And it does not matter how much hair color i apply still the same. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
PerfectI loved the first color, then decided to adjust the next one and my colorist NAILED IT! The color is nothing short of stunning! Overall, my hair feels amazing and I am a happy customer. 0 of 0 people found this review helpful. Did you? |
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Perfect from the start!I love my color that was blended for me! I especially love that it was not an over powering brown as some colors tend to be for the first few days. This was a gorgeous light brown with just the right tones from the moment I rinsed the color out! Trust me......your colorist will work with you to get you to your perfect color from the start! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect colorThis has been everything that I ever wanted it to be I’m a natural redhead, but as I’ve aged it got dull I needed that extra boost. absolutely love my hair so natural 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Easy to applyExcellent product to apply, just wish they did a darker colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Karen! Thank you for sharing your feedback with us. Please check your emails, we've just contacted you to help you further. |