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Custom Colour Set
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67,658 Verified Client Reviews |
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Made no difference to the colour of my hair !!!I followed the Instruction to the letter and my hair don’t look anything different probably won’t buy again to be honest 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle S. - Thank you for reaching out to us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Exceptional color n tone!!I’m a long time customer for a reason..consistent fast, excellent customer service. They quickly respond to my semi-frequent color adjustments and to any questions I may have. I just colored my hair today with a new adjusted color and once again I’m completely obsessed and blown away with the beautiful shine and color dimensions. It’s exactly what I explained and described when I requested a color adjustment. My husband is totally impressed as I am I. Highly recommend as I already do!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tania! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! Happy Coloring ( : |
So far so good!I've used this a few times and both times my hair is shiny and soft after and good gray coverage! We just made a color adjustment and I can't wait to see how it looks! Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Bonnie, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We look forward to blending your next color soon! |
Great ColorCame out perfect 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Not the color shownThis color was nothing like what was shown. I was supposed to be strawberry blond. It had basically no red in it at all and made my hair darker than it was and looks like a gross light brown. So disappointed as now that it is dyed I can't lighten even back to my normal color. No depth of color a box from the store that my daughter uses is way better. Don't waste your money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Agood color but fades out to an orange/redThe color syarts out as a lovely brown but quickly fades to an orange/red which does not suit me. I would prefer my next purchase to be a cool brown with the ability to put in catemel highlights. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
AlrightNot all that 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSanam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Extremely disappointedI want RED not brown with barely a touch of Auburn. I was VERY dissatisfied with my order and my results. I even included a message to the colorist saying that I want MORE red and copper tones and instead; I got less. AND, the kicker is that EVERY TIME I have used your color, I get a different color--sometimes light auburn, sometimes really red and sometimes, like this last time a mousy brown with hardly any red at all. BLAH! Sure, you can try to send me a new kit for free. Do you want the old one back? I'm sure not going to use it again. But I'm also not paying shipping and handling to send it back to you. My husband does my hair and he follows the directions very carefully, so I just don't get it. I guess you think the mousy brown with just a hint of auburn is closest to my natural color and it is, but if I wanted my normal color, I would't be dying it, would I? If you can send me a kit that has a lot more of the copper red in it, then I will be happy to try it. Why you couldn;t just do this in the first place is beyond me?!?!? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Amazing set!Wow I am in awe of this. I normally use home dye and find so many irregularities with box dyes. But I’m so happy with the results from this! The set was packaged beautifully, with everything you could need. Even little details like stain guard and a sticker for hanging up your instructions- so useful! So impressed with this set. Thankyou 0 of 0 people found this review helpful. Did you? |
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Super colourThanks esalon just what I’ve been looking for good, healthy natural colour, hugely grateful! 0 of 0 people found this review helpful. Did you? |