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Custom Colour Set
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67,658 Verified Client Reviews |
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Not bad but still not greatThe colourist improved my colour from my previous order but it still isn't totally covering my greys. The colour and tone currently look good (just coured today) and the shine is great. Still looking a bit washed out on my grey root patches however. Not sure how it will fade after washing in 4 days or longer term. Frustrating but hopefully getting there! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nikki! We’re sorry to hear that your hair colour is not covering greys as expected. Our colourists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Gray coverage not very goodplease include better gray coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene A. - We’re so sorry to hear that you were disappointed by the gray coverage of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colorGreat products! Color is awesome and great service! And I love the convenience if the auto ship! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAntoinette - We’re pleased to hear that you’re enjoying your eSalon color and experience! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Hair colorIt did not cover all my grey and I was disappointed with the color as well and I feel that the price is too high 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. We also totally understand that our pricing can seem a little high. That’s because so much comes with your order! Like salon-quality color, access to a personal colorist, the hand packing of each individual bottle that’s shipped to your door, and all the accessories that come inside your kit so you can color like a pro. The best way to get a bang for your buck is to sign up for a Color Plan so you can get 20% off your order, every order. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fab!I’m over the moon with my colour apart from I need it to be slightly darker which esalon have adjusted for my next time. My greys are really stubborn Love the service. Looking forward to my second colour. 0 of 0 people found this review helpful. Did you? |
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Hair colorLove the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Amber, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Medium Brown (Red Copper). We look forward to the next opportunity to delight you! |
Great colourI am very happy with the color each time I use it. So convenient and reasonably priced. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
YayI love this color. Thanks for getting it perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your updated color. We look forward to the next opportunity to delight you! |
Not the color I asked forI get better color from drugstore box color. And less dryness with Drugstore box color - I use an ammonia free brand. E salon really dried my hair out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK R. - We appreciate your feedback here at eSalon! We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colour but root and ends very differentThe colour is just like I asked for ends, but the head/roots is a much different colour. Maybe I didn't do it correctly. However I still really like it 0 of 0 people found this review helpful. Did you? |