67,758 Verified Client Reviews |
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Problem w whole dealColor seemed different after mixing. After 35 minutes, and went to complete, the bottle was quite hot (that did not happen before). When done, the color did not cover the grey. my roots were showing. That hasn't happened before. Unfortunately not happy w this batch 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Heaven sent!Exceeded my expectations, this is next level! 0 of 0 people found this review helpful. Did you? |
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ColorGreat product. I love this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelfina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
AmazingLove my color. I'm a natural ginger and this boosted my color. Highly recommended. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarlee - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Easy to applyI loved the whole kit. Easy to mix and Easy to apply 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent productI was afraid that the quality, quantity and hair color was not going to work. I have stubborn white hair that color has a hard time covering. I have a lot of hair, so I thought the quantity of color was not going to be enough specially when my hairstylist used to say I need more color quantity then the regular customer. Also I was worried that the color was not going to be what I wanted and was going to mess up my highlights, it didn’t, I followed the instructions and in the end it was enough product, the color did cover my white hair, and I love the way the color comes out, perfectly! I highly recommend it. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsNatercia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Wrong colourI ordered a copy colour for my hair and it's gone darkish red. I would like myoney back or a free colour as this was not the colour I asked for 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLizzie A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Copper RedI don't know why shipping took long. On the contrary, when I received my kit, it was lovely. I had everything I needed moreover Esalon gave a discount with free shipping-Thank you. 0 of 0 people found this review helpful. Did you? |
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Amazing colourLove the colour adjustment. Subtle and just right. Thank you 🙏 0 of 0 people found this review helpful. Did you? |
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Terrible grey coverageI wanted to love this but I do not. Terrible grey coverage and now I need to recolor. So extremely unhappy with this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |