|
Custom Colour Set
|
67,658 Verified Client Reviews |
|
Sort by: |
|
My colourWhen my colour arrived I was a bit nervous of the colour, but when I put it on it was so easy with the instructions and so pleased with the colour it is amazing 0 of 0 people found this review helpful. Did you? |
|
Was great for a few weeksThe color was perfect and it covered my grays well. The packaging and instructions were great. The customer service was great. After just a couple weeks the gray's started peeking through and now (halfway before I'd usually touch up) my roots need retouched badly. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorJust what I wanted to neutralize the red, cover my grays and give me that medium brown of my youth. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShannon - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |
ColorColor faded after three washings. Not sure why? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Excellent colourLove this colour it is very gentle and left my hair shiny and so very soft! I would definitely recommend! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you |
Love this productThis is my third using love it 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnne - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ColorAlways rich, vibrant and last 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Have not received my orderI have not received my order and yet I've been asked to review my order. Customer service seems to be non- existent!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRHODA C. - Thank you for contacting us! We are truly sorry to hear your eSalon order didn't arrive. Not to worry, we have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Did not dye my hairThis product turned everything in my bathroom purple OTHER THAN my hair. Then they debited mt account with a bank card number I did not update them on, on an auto renewal I do not recall agreeing to. I would give less stars if possible. What a mess. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDevon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brilliant!!!The colour is so easy to use and is the colour I wanted! It also lasts a lot longer than box dyes! 0 of 0 people found this review helpful. Did you? |