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Custom Colour Set
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67,669 Verified Client Reviews |
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bestbest color treatment hair looks and feels so good after treatment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Laura, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde color. We look forward to the next opportunity to delight you! |
Good choice for dry and color treated hairFeels smooth and free of a tangle! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claudia, We're so happy to hear that you're enjoying your custom Light Brown (Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
UnsatisfiedDon't like the result! I expect ash gray it definitely redesh color! I follow the directions and didn't work well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as I ExpectedI usually love my hair color; however, this time not so much. I requested a deeper reddish/brown but it came out much more brown with very little red. The color was not as vibrant as I usually get from my order. Also, I requested more gray coverage but got even less. The color faded much faster as well. I have always been happy but was disappointed with the outcome this shipment. I have requested a color adjustment, more gray coverage, and a longer-lasting result. We shall see how this one turns out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJana - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I love my color, I'm hypoallergenic and these products do not irritate my gentleI'm hypoallergenic and these products do not irritate my gentle sensitive scalp. Thank you! Plus you got me through the hard times of COVID-19. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGlenda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love itThe adjustment made to my color was perfect!! It is exactly what I was looking for. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeckie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Works just as expected but I do make 1 adjustmentI do love ESalon! I have some very resistant grey hair that grows fast therefore, going to the salon every 4 weeks is very expensive for me. I used to work in a hair salon so I have some experience with color application which has helped me. I do love the color match I have now but I do notice the color is quite faded after 6 weeks and gets quite brassy. Once I redo my color and do the suggested emulsify process, my color is good as new again. The kit has everything I need. I do leave my color on for 10 mins longer than the instructions. The instructions state 30 mins development time but I need 40 mins for full grey coverage. This might need to be stated on the instructions for others with resistant grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNiamh - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AmazingSo natural looking and shiny and they adjust the colour if you want it lighter or darker loving this would never go back to shop box dyes x 0 of 0 people found this review helpful. Did you? |
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Rich color!My greys are hard to cover but this did it! I missed a spot when applying and could tell a huge difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
GraysI've been gettin my personalized color kit for 7 years. I love the color, it looks so natural. But I have had problems with the grays showing is just 3 to 4 weeks. I would go months before a gray would show when I first started using Esalon. Did you change your formula? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |